BigPanda Captures Market with Domain-Agnostic Event Correlation and Automation of IT Ops Data from All Monitoring, Observability, Change and Topology Tools SAN FRANCISCO, April 8, 2021 — BigPanda, Inc., the leader in Event Correlation and Automation powered by AIOps, today announced its position as a Representative Vendor in the Gartner Market Guide for AIOps Platforms […] Gartner Market Guide for Email Security | Abnormal Key findings of the guide show that artificial intelligence for IT operations (AIOps) is continuing its rapid growth, with a pandemic-driven shift from aspirational to practical implementations such as event correlation. Gartner inquiry analysis shows an increased demand for a fully native platform that includes all three capabilities" (Gartner, Market Guide for Sales Enablement Platforms, Melissa Hilbert, Mark . Tellennium - a technology expense management firm - announced its inclusion in Gartner's Market Guide for Telecom Expense Management Services (TEM).Tellennium is included for the third consecutive year in the report alongside other Representative TEM Pure-Play Vendors for Global Delivery profiled by Gartner in the report. Global IDs, a market leader in the metadata management software industry, was recognized as one of the active metadata providers in the 2021 Gartner Market Guide for Active Metadata Management. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. 1 Gartner, "Market Guide for Telecom Expense Management Services," Katja Ruud . 6 minute read. Creatio has been named a Leader in the 2021 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms. See why they rated Qualtrics highly and explore our innovations that will continue to lead the market in 2022 and beyond. GARTNER is a registered trademark and . 1 Tellennium is included for the third consecutive year in the report alongside other Representative TEM Pure-Play Vendors for Global Delivery profiled by Gartner in the report. Complimentary access to the 2021 Gartner Market Guide. . Gartner, Market Guide for Managed Detection and Response Services, Pete Shoard, Craig Lawson, Mitchell Schneider, John Collins, Mark Wah, Andrew Davies, 25 October 2021 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest . Gartner, Market Guide for Email Security, Mark Harris, Peter Firstbrook, 7 October 2021. 2021 Gartner® Market Guide for Software Asset Management Tools . Keni as Chief . A comprehensive set of vendor providers, their products and the industries they predominantly serve. Gartner, Market Guide for Customer Communication Management, Tim Nels, Gene Phifer, 9 June 2021 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. HighRadius Recognized in 2021 Gartner "Market Guide" (Photo: Business Wire) The 2021 Gartner report titled "Market Guide for Integrated Invoice-to-Cash Applications" highlights the accelerated demand for an end-to-end AI-powered integrated invoice-to-cash application, rather than digital capabilities."We believe that the increasing focus from respected analyst groups like Gartner validates . It will help companies gather all data . If your UX or CX is bad, customers will easily move to other brands. Dennis Smith, Padraig Byrne, Josh Chessman, 8th April 2021. Bigtincan (ASX:BTH), the global leader in sales enablement automation, today announced it has been recognized as a Representative Vendor of Sales Enablement Platforms as part of the August 2021 Market Guide for Sales Enablement Platforms 1 for the sixth consecutive year. Gartner has recognized a brand new market: SaaS management platforms (SMPs), which provide additional capabilities to fill the operational gaps left by native admin consoles. Gong believes the news validates its efforts in pioneering revenue intelligence. Bigtincan Delivers Holistic Solution Ideal for Enterprise Customers WALTHAM, Mass., Sept. 9, 2021 /PRNewswire/ — Bigtincan (ASX:BTH), the global leader in sales enablement automation, today announced it has been recognized as a Representative Vendor of Sales Enablement Platforms as part of the August 2021 Market Guide for Sales Enablement Platforms1 for the sixth consecutive year. If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. * Gartner, Market Guide for Cloud Office Migration Tools, Gavin Tay, Adam Preset, Lane Severson, February 24, 2021. Published: 05 August 2020. Sales enablement platforms provide essential functionality to support sales organizations, especially in a postpandemic recovery. Aristotle Metadata, a global provider of data management solutions announced today that it has been recognised as a Representative Vendor in Gartner Inc's "Market Guide for Data and Analytics Governance Platforms" published in December 2021. Vymo has been recognized by Gartner® as a Representative Vendor in 2021 Gartner Market Guide for Sales Engagement Applications . Visit our website to learn more about enVista and its Unified Commerce Platform, Enspire Commerce. Market Guide for SaaS Management Platforms. The Gartner Market Guide for B2B Customer Community Platforms is your best friend. "Gartner, Market Guide for Service Orchestration and Automation Platforms," Chris Saunderson, Manjunath Bhat, Daniel Betts, Hassan Ennaciri, 10 August, 2021. San Ramon, Calif. - December 8, 2021 - Rootstock Software, a worldwide provider of cloud ERP, supports Gartner's finding that establishing an application strategy with the right mix of solutions to support a stable environments while, at the same time, being open to rapid innovation is the leading challenge supply chain technology leaders . B2B and B2C communities are growing at an unprecedented rate — Gartner reports a 160% YoY jump in the B2B space alone from 2019-2020. In this report, Gartner analysts share the latest research on the growing SMP market. Automation strategies to cope with event-driven business models and cloud infrastructures continue to evolve. Gartner Disclaimer. Gartner, Market Guide for Resource Scheduling Applications, 3 May 2021 , By Rashmi Kotipalli, Tim Zimmerman, Tammy Shoham. According to the report, "Integrated invoice-to-cash applications enable organizations to improve their collections processes, drive cash flow and enhance the customer experience." Gartner, Market Guide for Video Platform Services, Ted Chamberlin, Mentor Cana, Forest Conner, David Adams. Gartner, 'Market Guide for Customer Communication Management', Tim Nelms, Gene Phifer, June 09, 2021. This is the second year in a row that Anaplan has received this recognition in Sales Performance Management, and it is the second time Anaplan has been named a . Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Because she's the exact person you want to defend yourself from: a hacker. PALO ALTO, Calif., Nov. 19, 2021 /PRNewswire/ -- Gong, the revenue intelligence company leveraging artificial . The report is published in December 2021. Gartner recently released the 2021 version of its Market Guide for AIOps Platforms. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. "Aristotle Metadata continues to grow and evolve our platforms to meet the ever-changing needs of the data market. Gartner Market Guide for SaaS Management Platforms 2021. Long Beach, California, Oct. 21, 2021 — Laserfiche — the leading SaaS provider of intelligent content management and business process automation — was named as a Visionary in the 2021 Gartner® Magic Quadrant™ for Content Services Platforms.Laserfiche was evaluated as one of 18 vendors in the market, and was recognized based on its completeness of vision and ability to execute. CCM is an important platform for CX, since it . Gartner, Market Guide for Cloud Management Tooling, Dennis Smith, Padraig Byrne, Josh Chessman, 8 April 2021 Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Learn how IT leaders can drive continuous improvement and achieve efficiency benefits with SMPs. Gong Recognized in 2021 Gartner® Market Guide for Revenue Intelligence Platforms. platforms as critical to their team's success. HighRadius, the Artificial Intelligence-powered Order-to-Cash and Treasury Management software leader, today announced that its Integrated Receivables platform capabilities are identified in the recent Gartner report. Perceive rock-star customer service with a dedicated success manager. We are the only vendor to receive this distinction in the end-user categories for Global Enterprises ($10B+ USD), Large Enterprises, North America, and the Finance industry vertical. 6 minute read. "Gartner defines sales enablement platforms (SEPs) as tools that unite sales enablement functions and customer-facing . Gartner recently published " Market Guide for Sales Engagement Applications, November 2021," with key insights on how this hot market is evolving.Authored by analysts Dan Gottlieb, Shayne Jackson, and Ilona Hansen, this report is now available to Gartner clients.. Get a complimentary copy of the report & learn more. Customer success platforms are based on an emerging and advanced technology that simplifies and significantly improves customer success tasks like onboarding new customers and keeping track of customer health scores. 2021 Market Guide for Cloud Management Tooling. It also includes a profile of each Representative vendor. Gartner Disclaimer. Customer Success Stories . It also includes a profile of each Representative vendor. Here, the key takeaway lies in the phrase "fully native platform.". Gong Recognized in 2021 Gartner® Market Guide for Revenue Intelligence Platforms. LOUISVILLE, Ky., Feb. 4, 2022 /PRNewswire/ -- Tellennium - a technology expense management firm - today announced its inclusion in Gartner's Market Guide for Telecom Expense Management Services (TEM). The results of Gartner's 2021 search for the best Voice of the Customer (VoC) platforms is in — and for the second consecutive year CustomerXM has been named a 'leader' in this year's report. The researcher defines Content Services Platforms (CSPs) as "the foundational component in an organization for the management and use of content.". Gartner. LOUISVILLE, Ky., Feb. 4, 2022 /PRNewswire/ -- Tellennium - a technology expense management firm - today announced its inclusion in Gartner's Market Guide for Telecom Expense Management Services (TEM). As the pioneer of the SMP . May 21, 2021. The 2021 Gartner "Market Guide for Customer Success Management Platforms," also published in Q1, recognized Gainsight as a Representative Vendor and the report states the importance of the . The need for change is being driven by the wholesale redesign of CX across digital and nondigital channels. Last week, Gartner published the 2021 edition of its Market Guide for SaaS Management Platforms (SMPs). 1Source: Gartner client inquiry data from 2019 through . PALO ALTO, Calif., Nov. 19, 2021 /PRNewswire/ -- Gong, the revenue intelligence company leveraging artificial . Customer success management is a crucial function for organizations with recurring revenue streams. The Global Customer Success Platforms Market is estimated to reach $3.1 billion by 2026. Gartner Market Guide for Cloud Management Tooling, Dennis Smith, Padraig Byrne, John Chessman, April 8, 2021. 1 Tellennium is included for the third consecutive year in the report alongside other Representative TEM Pure-Play Vendors for Global Delivery profiled by Gartner in the report. "We are proud to be named as a Representative Vendor in the 2021 Market Guide for Embedded . According to the newly published "2021 Market Guide for Customer Success Management Platforms," Gartner has seen a "steady growth" over the past five years in the number of inquiries they've received on the topic. In their first-ever Market Guide for SaaS Management Platforms, Gartner has identified BetterCloud as a representative vendor. Customer success management. It is also important to note a huge trend in customer success. . 2021 Gartner Market Guide for Email Security. Product marketers should use this research to identify CSM platforms that will enable them to scale the function and provide increased visibility into the health of all customer segments. Showpad Recognized in 2021 Gartner® Market Guide for Sales Enablement Platforms. Disclaimer: This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. 1 Gartner, "Market Guide for Sales Enablement Platforms", Melissa Hilbert, Mark Paine, Alastair Woolcock, Doug Bushee, August 17, 2021. SAN FRANCISCO, Dec. 9, 2021 /PRNewswire/ — Vymo (https://www.getvymo.com), the world's leading sales engagement platform for Financial Institutions, has been listed as a Representative Vendor by Gartner®, a company that delivers actionable, objective insight to its executive and their teams in 2021 Market Guide for Sales Engagement . We are excited to announce that HCL Software has been listed as Representative Vendor for the second year in a row in 2021 Gartner Market Guide for Service Orchestration and Automation Platforms report.. HCL Workload Automation (HWA) indeed seamlessly orchestrates complex workflows across multiple platforms and applications.HWA boosts customer's business with the most advanced jobs . [1] Highspot is a representative vendor in Gartner's 2020 Market Guide for Sales Enablement Platforms. Plan both the immediate transition to cloud office and long-term ongoing platform governance and management of tenants. Analyst house Gartner, Inc. has released its 2021 Magic Quadrant for Content Services Platforms. Gartner, Market Guide for Mobile Workforce Management Software for Utilities, Nicole Foust, 5 May 2021. That's why we are thrilled to be designated a Gartner Peer Insights "Customers' Choice" for Enterprise Low-Code Application Platforms (LCAP) for 2021. This extensive report provides a much-anticipated update to the last sales engagement research that TOPO published prior to its . Read the 2021 Gartner Market Guide 2, where you'll learn more about: The increasing scope of community use cases (including Advocacy) Core platform capabilities for customer communities. Published: 27 April 2021. Gartner, Market Guide for Customer Communication Management, Tim Nels, Gene Phifer, 9 June 2021 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. Published: 10 August 2021. 26 August 2021. Gong, the revenue intelligence company leveraging artificial intelligence to transform revenue and customer-facing teams, today disclosed it's listed as a Representative Vendor in the 2021 Market Guide for Revenue Intelligence Platforms.. Read More:SalesTechStar Interview With Phil Harrell, VP And Senior . Application leaders supporting CRM sales technology should use this Market Guide to improve their understanding of the key capabilities offered. Syncfusion, Inc., the developer solutions company of choice and the provider of the Bold suite of business intelligence solutions, today announced that Bold BI, its flagship embedded analytics solution, was named as a Representative Vendor in the 2021 Gartner Market Guide for Embedded Analytics 1. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or . Customer data is needed to improve UX or CX. Gartner inquiry analysis shows an increased demand for a fully native platform that includes all three capabilities" (Gartner, Market Guide for Sales Enablement Platforms, Melissa Hilbert, Mark Paine, Alastair Woolcock, Doug Bushee, 17 August, 2021). Infrastructure and operations leaders must use platforms for service orchestration and automation to deliver customer-focused agility as part of their cloud, big data and DevOps initiatives. Gartner, Market Guide for Customer Communication Management, 9 June 2021, Tim Nelms, Gene Phifer. ¹ Gartner Peer Insights "Voice of the Customer": Cloud Financial Planning and Analysis Solutions PEERS, Published 11 March 2021 Gartner Peer Insights Customers' Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. The 2021 Gartner "Market Guide for Customer Success Management Platforms," also published in Q1, recognized Gainsight as a Representative Vendor and the report states the importance of the . Only Gartner clients can view the report. The report is published in December 2021. "Aristotle Metadata continues to grow and evolve our platforms to meet the ever-changing needs of the data market. Gartner Disclaimer Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. CX and UX will Make the Cut. Like Gartner once said, 'Customer experience is all set to be the business battlefield.'. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Visit Gartner's website for access to the full 2021 Market Guide for Retail Distributed Order Management Systems, Tom Enright, January 4, 2021. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. CSPs also deliver a way for employees to retrieve and work with content in a seamless way across . Download Here. * Gartner, Market Guide for Cloud Office Migration Tools, Gavin Tay, Adam Preset, Lane Severson, February 24, 2021. 12. GARTNER MARKET GUIDE FOR AIOPS PLATFORMS Gartner recently released the 2021 version of its Market Guide for AIOps Platforms. Twin wins and a back-to-back honor. Gartner states, "For this Market Guide, we evaluated the most prominent EAM products for large-scale, asset-intensive industries worldwide, based on industry relevance, client interest and customer base". GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used here in with permission. Anaplan is named a 2021 Gartner Peer Insights Customers' Choice vendor in the Cloud Financial Planning & Analysis Solutions market as well as in the Sales Performance Management market. Gartner predicts that "by 2023, over 75% of all customer communication management implementations will be cloud or hybrid solutions. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. 2021 Gartner Market Guide for Customer Success Management Platforms In this, Gartner states that "CSM platforms provide capabilities to create a holistic view of the customer, guide customers through their journey, and expose customer health packaged in a way that provides accessible insights to all stakeholders that are actionable". Published by the world's leading research and advisory company, the guide states that, "Marketplace operation . When you do all of the above, it will be easy to select the right vendor for your cloud office migration project. PARIS, BOSTON (March 3, 2021) - Mirakl, the industry's first and most advanced enterprise marketplace SaaS platform, today announced that it has been identified as a Representative Vendor in the Gartner "Market Guide for Marketplace Operation Applications" report. When Rachel Tobac tells you how to defend yourself, you should listen. Roger Hellman. Published: 10 February 2021 ID: G00722449 Analyst(s): Chris Silva, Manjunath Bhat, Dan Wilson, Ryan Stefani Summary Managing SaaS applications with disparate admin controls decreases IT's ability to track usage, automate management tasks and establish consistent security posture across the portfolio. Key findings of the guide show that artificial intelligence for IT operations (AIOps) is continuing its rapid growth, with a pandemic-driven shift from aspirational to practical implementations such as event correlation. New enhancements, features, and functionality improvements occur monthly with each new release of their MoT platform. Bigtincan (ASX:BTH), the global leader in sales enablement automation, today announced it has been recognized as a Representative Vendor of Sales Enablement Platforms as part of the August 2021 . Gartner states, "For this Market Guide, we evaluated the most prominent EAM products for large-scale, asset-intensive industries worldwide, based on industry relevance, client interest and customer base". Their recently published report on the community marketplace covers recommendations, market direction . Hyderabad, India, December 20, 2021 - Quixy, a cloud-based no-code Enterprise Application Development platform was recognized by Gartner, Inc. in its 2021 Market Guide for Business Process Management Tools.. As per Gartner, "BPA tools support organizational transformation by orchestrating, automating and monitoring end-to-end business processes. 2021 Gartner® Market Guide for Software Asset Management Tools » 2021 Gartner® Market Guide for Software Asset Management Tools 2021 Gartner® Market Guide for Software Asset Management Tools. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Creatio, a global software company that provides a leading no-code platform for process management and CRM, today announced it has been named a Leader in the September 2021 Gartner Magic Quadrant for B2B Marketing Automation Platforms (previously Gartner Magic Quadrant for CRM Lead Management) (1). In this report, "Gartner defines SMPs as stand-alone tools that can discover, manage, and secure multiple SaaS applications from a central admin dashboard, delivered as a turnkey service.". Gartner's Market Guide for B2B Customer Community Platforms is your go-to community resource in 2021. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner, Market Guide for Resource Scheduling Applications, 3 May 2021 , By Rashmi Kotipalli, Tim Zimmerman, Tammy Shoham. CHICAGO, Aug. 30, 2021 /PRNewswire/ -- Showpad, a global revenue enablement technology leader, has been included . To access the Gartner 2021 Market Guide for Revenue Intelligence Platforms, visit this link. The 2021 Gartner "Market Guide for Customer Success Management Platforms," also published in Q1, recognized Gainsight as a Representative Vendor and the report states the importance of the customer success function in order to manage customer engagement, adoption, retention and upsell/cross-sell objectives. Gartner Disclaimer Gartner's recommendation is to seek out a vendor with a holistic approach to sales enablement that is capable of supporting your organization's use cases and size — both in the near term and through the uncertainty of the future landscape. But the shift to remote work brought new email security . Download the report for free to read unbiased market data, and to find the best community software fit for you. By mid-2021, Everise had more than 11,000 employees to meet new demand for outsourced services. Aristotle Metadata, a global provider of data management solutions announced today that it has been recognised as a Representative Vendor in Gartner Inc's "Market Guide for Data and Analytics Governance Platforms" published in December 2021. Identified BetterCloud as a Representative vendor read unbiased Market data, and to the! ; Katja Ruud a href= '' https: //www.docpath.com/market-guide-for-customer-communication-management/ '' > Market Guide for Embedded a profile of each vendor. Your UX or CX way across ccm is an important platform for CX, it. As critical to their team & # x27 ; s the exact person you want to defend,... February 24, 2021 /PRNewswire/ -- Showpad, a global revenue enablement technology,... From 2019 through read unbiased Market data, and to find the 2021 gartner market guide for customer success management platforms Software. 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